{"id":3859,"date":"2023-04-20T13:41:49","date_gmt":"2023-04-20T12:41:49","guid":{"rendered":"https:\/\/www.bcta.group\/attma\/?page_id=3859"},"modified":"2025-01-17T14:24:35","modified_gmt":"2025-01-17T14:24:35","slug":"attma-air-testing-audit-process","status":"publish","type":"page","link":"https:\/\/www.bcta.group\/attma\/attma-air-testing-audit-process\/","title":{"rendered":"ATTMA Air Testing Audit Process"},"content":{"rendered":"\t\t
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ATTMA Air Testing Audit Process<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Introduction<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Once an applicant company becomes certified, their certification is maintained through a process of continual surveillance auditing. This document sets out the minimum audit schedules.
Auditing is conducted using three methods, with non-compliances potentially\u00a0triggering further auditing.
The role of ATTMA as a certification scheme is to ensure the initial and ongoing\u00a0competence of the certified companies conducting air tightness testing for Building\u00a0Regulations compliance. This is not to be confused with the certified companies\u00a0conducting tests compliantly, that is the role of Building Control.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Principles of Auditing<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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ATTMA adheres to the flowing principles of auditing as outlined in ISO 19011:2011\u00a0to ensure that all audits are effective and reliable:
1. Integrity <\/b>\u2013 The foundation of professionalism
2. Fair Representation <\/b>\u2013 to give a fair representation of the company
3. Due Professional Care <\/b>\u2013 applying diligence and judgement in auditing
4. Confidentiality <\/b>\u2013 all information shared is secure
5. Independence <\/b>\u2013 the basis for impartiality, providing objective conclusions
6. Evidence Based Approach <\/b>\u2013 giving a rational method for reaching reliable\u00a0and reproducible audit conclusions<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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By following these principles, ATTMA provides relevant and sufficient audit conclusions, enabling its auditors to reach similar conclusions independently under
similar circumstances. This adherence helps the organisation act on audit\u00a0information to improve its performance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Certified Company Requirements<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Quality Management Systems<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Companies shall have procedures in place to control and monitor their activities and demonstrate their competence and compliance with the relevant National
Occupational Standards (NOS) and the Minimum Technical Competencies (MTC). These Quality Management Systems (QMS) shall cover at least the following
aspects:
\u2022 Control of Standards and Regulations Documents
\u2022 Internal Training
\u2022 Testing Procedures
\u2022 Complaints Procedures
\u2022 Procedures for Envelope Area Calculations
\u2022 Job Allocations
\u2022 Record and File Management
\u2022 Calibration Arrangements
\u2022 Report Production and Quality Assurance of same
\u2022 Communication with Clients
It is not the responsibility of ATTMA to check that these documents and processes exist on application, but these may be checked if distance and witness auditing\u00a0requirements are not met.
Note \u2013 For TrustMark approval, the above is checked on application.<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Audit Types<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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ATTMA conducts three types of auditing:
1. Distance Auditing (retrospective auditing of work completed):<\/b>\u00a0A requirement of maintaining ATTMA certification, all testers must\u00a0successfully undergo distance auditing as per the agreed schedules.\u00a0Distance auditing is a desktop process designed to reassess testing work\u00a0already completed against the test standards.
2. Witness Testing (conducted on-site):<\/b> Not normally conducted as part of\u00a0the audit schedule, witness testing is conducted by ATTMA on a live test site\u00a0when the distance audit process has highlighted the auditees ongoing noncompliance against the test standards.
3. Quality Management System Auditing:<\/b> Not normally conducted as part of the audit schedule, QMS Auditing is conducted by ATTMA at the registered\u00a0business address of the auditee when the surveillance audit process has highlighted the auditees ongoing non-compliance with the National Occupational Standards.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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This audit process has been developed from to ensure an unbiased and efficient method of reassessing and reaffirming all registered testers continued competence\u00a0to fulfil their testing role and their compliance with the required standards and\u00a0processes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Distance Auditing (Report Audits)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Audit Scope<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Distance auditing applies to all registered testers within the ATTMA Scheme.
Successful completion of at least 1 distance audit is required to maintain certification,\u00a0except for \u2018Specialist Applications\u2019, who will have double the audit frequency, i.e., two\u00a0distance audits per year.\u00a0Note: failure to successfully complete the Annual Surveillance Auditing will result in further auditing as applicable.<\/i>
Distance auditing is focused around reviewing the output of testers to assess whether they meet the requirements of the standards.
Testers will be assessed against one of the following test standards as appropriate:
\u2022 ATTMA TSL1
\u2022 ATTMA TSL2
\u2022 CIBSE TM23:2024
\u2022 BS EN 13829:2001 (Scotland only)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Audit Process<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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ATTMA selects a tester for auditing, either at random, or due to a \u2018report audit\u00a0trigger\u2019 (see section 0 \u2013 Triggers).
ATTMA then selects a test to audit from the lodgement system. This may be any\u00a0test, or tests, from the certification period being assessed.
An email with an audit link is automatically issued from the ATTMA Lodgement\u00a0system to the tester (with the option of also sending the email to the notification email\u00a0address setup by the company) requesting that the tester to uploads the following 4\u00a0key pieces of information:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Once the information request has been issued the tester has 30 days to upload the\u00a0information via the link provided.
Note: Failure to upload the requested information within the defined time period will\u00a0result in future tests being \u2018blocked\u2019, preventing them from being uploaded to the\u00a0system (pseudo suspension).<\/i>
All uploaded evidence is reviewed by an assigned ATTMA Auditor to ensure that it is\u00a0sufficient to proceed with the audit process. Where the evidence is insufficient the\u00a0ATTMA Auditor will request further information.
Note: If further information is requested, it should be provided to the Auditor within the\u00a0original 30-day period. The Auditor may, at their discretion, manually adjust the time\u00a0allowance, but this should only occur under exceptional circumstances.<\/i>
The audit is completed using scheme form \u2018FOA005-3 \u2013 Test Report Audit\u2019 and\u00a0issued to the Company, showing any Findings (as discussed in section 8 of this
document). Non-conformities must be responded to.\u00a0
All Report Audits are completed and submitted to another qualified ATTMA auditor\u00a0<\/span>(usually the Technical Manager) to review the any non-conformities or\u00a0<\/span>recommendations before issuing a certification decision and countersigning the audit\u00a0<\/span>report.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Witness Testing (On-site)<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Audit Scope<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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As previously outlined, the process of going to site to witness a live test is not normally conducted as part of the audit schedule. On-site witness testing is
conducted when distance auditing \u2018triggers\u2019 the need to see someone, as discussed\u00a0in the \u2018triggers\u2019 section of this document.
An on-site witness test involves an ATTMA Auditor witnessing a full live test being\u00a0conducted to ensure proper technique and execution of the test standards.
This type of audit is focused around reviewing the test procedures of auditee to\u00a0assess whether they meet the requirements of the test standards<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Audit Process<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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ATTMA will select a tester for On-site Witness Testing based on the triggering of a\u00a0\u2018report audit trigger\u2019 (see section 9 \u2013 Triggers).
ATTMA will contact the company and tester via email to arrange a suitable location\u00a0and date for the On-site witness test to be conducted. ATTMA allows up to 14 days\u00a0for this arrangement to be made.
Note: Failure to contact ATTMA and arrange this audit within the defined time period will\u00a0result in future tests being \u2018blocked\u2019, preventing them from being uploaded to the system\u00a0(pseudo suspension).<\/i>
The audit will be completed using scheme form \u2018FOA005-4 \u2013 Witness Test Audit\u2019 and\u00a0issued to the Company, showing any Findings (as discussed in section 8 of this\u00a0document). Non-conformities must be responded to.
All Witness Test Audits are completed and submitted to another qualified ATTMA\u00a0auditor (usually the Technical Manager) to review the any non-conformities or
recommendations before issuing a certification decision and countersigning the audit\u00a0report.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Quality Management System Auditing<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Audit Scope<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Quality Management System auditing is not normally conducted as part of the audit\u00a0schedule, except where \u2018triggers\u2019 are met.
A QMS audit involves an audit against the National Occupational Standards (NOS)\u00a0to ensure compliance is being met. The auditor shall assess the following in
accordance with the NOS.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Audit Process<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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ATTMA will select a tester for a QMS Audit based on the triggering of a \u2018report audit trigger\u2019 (see section 9 \u2013 Triggers).
ATTMA will contact the company and tester via email to arrange a suitable date for\u00a0the QMS Audit to be conducted. ATTMA allows up to 14 days for this arrangement to\u00a0be made.
The audit will be completed using scheme form \u2018FOA005-7 \u2013 QMS Audit Report\u2019 and\u00a0issued to the Company, showing any Findings (as discussed in section 8 of this\u00a0document). Non-conformities must be responded to.
All QMS Audits are completed and submitted to another qualified ATTMA\u00a0auditor (usually the Technical Manager) to review the any non-conformities or
recommendations before issuing a certification decision and countersigning the audit\u00a0report.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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TrustMark<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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QMS Requirement<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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ATTMA Certified organisations who hold TrustMark Approval are subject to\u00a0additional \u2018ongoing\u2019 QMS auditing in line with the requirements defined within
TrustMark\u2019s Framework Operating Requirements.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Auditing Findings<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Definitions<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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9.1.1 ATTMA Auditors may raise the following findings during the audit process. These are\u00a0broken down into three levels:
a) Recommendation<\/b>: This is a suggestion made by auditors to improve the\u00a0effectiveness and efficiency of a company\u2019s operations, testing procedures,\u00a0or quality management system. These recommendations often arise from findings during audits and aim to enhance compliance, mitigate risks.\u00a0The auditor does not need to see evidence that the recommendation has been\u00a0implemented, nor is it mandatory to implement a recommendation. However, the\u00a0recommendation should be taken with the knowledge that the Auditors possess,\u00a0knowing that the improvements may help and support them in the future.
b) Minor Non-Compliance<\/b>: This is a deviation from a requirement that does not\u00a0significantly affect a company\u2019s operations, testing procedures, or quality\u00a0management system. It is typically a single event or a low-risk situation that is\u00a0corrected without major changes to the system. For example, a minor nonconformance\u00a0might be a momentary lapse in managerial judgment or a minor\u00a0procedural error.\u00a0The auditor will set a time limit on when this needs to be completed depending on the\u00a0nature and severity of the non-conformance. It is mandatory to respond to the nonconformance\u00a0in the given time frame. Failure to respond in time may result in your\u00a0company being temporarily or permanently suspended from the scheme.
c) Major Non-Conformance<\/b>: This is a more serious issue that indicates a\u00a0failure to meet a requirement, which is likely to significantly impact a company\u2019s operations, testing procedures, or quality management system. Major non-conformances often involve repeated occurrences or complex\u00a0problems that require significant effort to correct. Examples include the absence of important legal documents, multiple unauthorised document\u00a0alterations, or unauthorised purchases from unknown suppliers.\u00a0<\/p>

The auditor will set a time limit on when this needs to be completed depending on the nature and severity of the non-conformance. It is mandatory to respond to the nonconformance in the given time frame. Failure to respond in time may result in your\u00a0company being temporarily or permanently suspended from the scheme. The identification of a Major Non-conformance may necessitate the audited company\u00a0to complete an internal investigation to determine whether this issue is an isolated incident or has affected multiple tests. If multiple tests are affected, the noncompliance\u00a0must be addressed, and the reports and results re-issued. The auditor will set a deadline for this, based on the nature and severity of the non-conformance. The Auditor may suspend the tester from conducting future tests, should the major non-compliance warrant doing so, or require an on-site audit, at the cost of the\u00a0company.<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Accumulated Findings<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The following table dictates the outcomes where accumulated findings exist, along with actions required:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Triggers<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Reasons to trigger Distance Audit<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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During all audit types, findings may be raised. Some findings may directly impact the result of the test, and therefore are identified as independent triggers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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UKAS Accredited Organisations<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Reduced Auditing Requirements<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Companies holding UKAS accreditation to ISO\/IEC 17025:2017 with a scope\u00a0covering air tightness testing will not be subject to Quality Management Auditing
(QMS) but testers of said companies will still be subject to on-site and distance\u00a0auditing as required.
Companies must submit the results of their annual UKAS audit visits and details of\u00a0non-compliances and corrective actions to the Scheme Manager for filing.
The Scheme Manager will determine whether the results of the UKAS audits\u00a0necessitate any additional surveillance to cover specific shortcomings or issues and non-compliances raised by the UKAS audits. This is at the discretion of the Scheme\u00a0Manager.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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TrustMark Registered Organisations<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Increased Auditing Requirements<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Companies and their testers registered to the TrustMark Scheme are required to\u00a0undergo continual Quality Management System (QMS) checks to ensure continuous compliance with the scheme’s standards and to maintain the integrity and quality of services provided by its members.
These checks are conducted using the ATTMA Lodgement system, with the requirement to upload QMS information to the ATTMA Lodgement Portal with expiry
dates.
Additionally, individual testers registered to the TrustMark Scheme may be audited against an increased audit criteria to ensure their compliance with the requirements and understanding of the TrustMark Code of Conduct.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Disclaimers<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Sampling<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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ATTMA conducts audits on a sample of data only. Whilst checks are done\u00a0automatically through the Lodgement system, ATTMA does not operate with a 100%
audit policy.
The auditor\u2019s role is to find evidence of compliance against the audit criteria, not to\u00a0look for non-conformities.
Auditors are not consultants and are not authorised to advise on how to comply with\u00a0the criteria documents. Any recommendations given will only be given following the natural course of the audit. The auditor is not legally liable for any recommendations\u00a0made.
The auditor might not pick up on all non-conformities within this sample, or nonconformities\u00a0that exist but that aren\u2019t present within the representative sample. If the auditor has not found a non-conformity, it is not permissible of the member to\u00a0continue the non-conforming action if the member company is aware that it is not\u00a0correct (as per the procedures and technical documents the member company is\u00a0required to follow). If in doubt, guidance should be sought for the scheme\u2019s
Managing Director or Technical Manager.
Auditor may increase or decrease sample sizes (e.g., number of witness tests or\u00a0number of reports analysed) at their discretion depending on the complexity of the sample.
Withholding evidence or obstructing the auditor will be classed as a serious noncompliance. Information regarding any obstruction will be reported back to the
Scheme Manager.
All ATTMA auditors are bound by the UK Bribery Act of 2010 and will not be subject\u00a0to bribery of any kind. It is a criminal offence to bribe an auditor which can lead to\u00a0prosecution.
Any complaints regarding an audit or auditor should made following the standard\u00a0process as defined within scheme document \u2018PUA013 \u2013 Complaints & Appeals\u2019.
Any form of abuse or threating behaviour (be it physical, emotional, or otherwise)\u00a0against an auditor will result in instant withdrawal from ATTMA.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Checklist<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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National Occupational Standards<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Please refer to the NOS and MTC which show the areas the auditor is looking to find evidence of compliance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Ref: QMA012 – Issue 1.4<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

ATTMA Air Testing Audit Process Introduction Once an applicant company becomes certified, their certification is maintained through a process of<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3859","page","type-page","status-publish","hentry"],"publishpress_future_action":{"enabled":false,"date":"2026-04-26 15:59:42","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.bcta.group\/attma\/wp-json\/wp\/v2\/pages\/3859","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bcta.group\/attma\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bcta.group\/attma\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bcta.group\/attma\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bcta.group\/attma\/wp-json\/wp\/v2\/comments?post=3859"}],"version-history":[{"count":19,"href":"https:\/\/www.bcta.group\/attma\/wp-json\/wp\/v2\/pages\/3859\/revisions"}],"predecessor-version":[{"id":5194,"href":"https:\/\/www.bcta.group\/attma\/wp-json\/wp\/v2\/pages\/3859\/revisions\/5194"}],"wp:attachment":[{"href":"https:\/\/www.bcta.group\/attma\/wp-json\/wp\/v2\/media?parent=3859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}